Privacy Policy

Introduction

Alexander Grigorev, an individual entrepreneur, who manages the business provided by the website www.rpmdeb.com and its services (collectively, “RpmDeb,” “we” and “us”) offers a privacy management solution, and a web marketing compliance policy. This policy describes the types of information we collect from you when you interact with our websites and software (collectively the “Services”) in any manner; and how the information is being used, stored, maintained, protected and disclosed. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY.

What information does RpmDeb collect?

RpmDeb gathers various types of information, including information that identifies or may identify you as an individual (“Personal Information” or “Personal Data” ) as explained in more detail below.

Information You Provide to Us:

From the Website: We may collect any Personal Information that you send or provide to us, for example, via online forms available on our website or email communication. We will keep a record of our correspondence.

From the Services:

Information We Automatically Collect:

When you use our Website: we collect some information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.

When you use the Services:

For further information, please read the section below headed “Cookies and other Tracking Technologies” and/or read our Cookie Notice.

How does RpmDeb use the information?

We use the information we collect:

The Usage Information we collect allows us to improve our Services and to deliver a more personalized experience. For these purposes we:

Cookies and Other Tracking Technologies

Cookies Policy. This notice is designed to help you understand what cookies are, how RpmDeb uses them and the choices you have in regards to their use. By continuing to use our Services, you are agreeing to use of cookies in the manner described in this policy.

What are cookies?

Cookies are small text files that are created and stored in your browser or on the hard drive of your computer or another device when you visit our Services. This allows the Services to recognize you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits ( a ‘persistent cookie’). Cookies do not contain the information like your home address, date of birth, or credit card details.

The cookies we use fall into four broad types:

Strictly Necessary Cookies

These cookies are essential for helping you to navigate our Services and use its features, such as accessing some secure areas, for example, your User Account. Without these cookies, the services you have asked for, such as setting up an account, a shopping baskets or e-billing cannot be provided. These cookies are necessary for the Services to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the Services may not work then.

Analytical/Performance Cookies

To keep our Services relevant and easy to use, we use Google Analytics to help us understand how our visitors use our Services. For example, these cookies allow us to count traffic sources, to help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is anonymous. If you do not allow these cookies, we will not know when you have visited our site.

If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.

Functionality Cookies

These cookies allow us to remember setting a user has applied to our website (such as a user name, language or the region a user is in), choices a user has made (such as not to be asked again to fill in a questionnaire), as well as to detect if our Services has already been offered to provide enhanced, more personal features. The information these cookies collect is anonymized which means we cannot identify you personally. Disabling functionality cookies may lead to errors in the performance of the Service.

Targeted Marketing Cookies

We also use cookies to assist in targeted advertising. The cookies work by uniquely identifying your browser and device. Disabling the cookies does not mean that you will not see online advertisements, it just makes the advertisements less relevant to you and your interests. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

You may opt out of certain types of Google Analytics tracking, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how Google serves advertisements by viewing its Customer Ads Help Center.

For information on how to disable cookies, please consult the “Settings” section of your browser via the menu bar. Should you need any help, please contact us via email at support@rpmdeb.com.

RpmDeb collects and process information about you only where we have legal bases for doing so under applicable laws. We collect and use your information only when:

  1. We need the information to provide you the Services, including operating the Services, providing customer support and personalized features and protection of the safety and security of the Services;

  2. It satisfies a legitimate interest (which is not overridden by your data protection interests), such as research and development, marketing and promotion of the Services and protection of our legal rights and interests;

  3. You give us consent to do so for a specific purpose; or

  4. We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to withdraw your decision at any time, but this cannot affect any processing that has already taken place. When we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

Place of Processing

The Data is processed at the RpmDeb’s operating office in Germany and in any other places where the Third Parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. Further details are provided in the Section entitled “Detailed Information Concerning the Third Parties Involved in the Processing of Personal Data” below. Users in the European Union may be entitled to learn about the legal basis of Data transfers to a country outside the European Union, and about the security measures that were taken by the RpmDeb to safeguard their Data. To find out more, please submit an inquiry to us using the email support@rpmdeb.com.

How Can I Exercise My Data Subject Rights?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us and use our Services.

If you would like to review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can either do it from inside your account with RpmDeb Services in the “My Account - Settings” section, or send your request at support(at)rpmdeb.com. Our privacy specialist will examine your request and respond to you as quickly as possible.

Please note that we may still use any aggregated and anonymous Personal Information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Marketing Communications

You can opt out of receiving certain promotional or marketing communications from us at any time by using the unsubscribe link in the emails we send.

If you have an account for our Services, we will still send you non-promotional communications, like service-related emails.

California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: support@rpmdeb.com

How Does RpmDeb Share and Disclose Information to Third Parties ?

We do not rent or sell your Personal Information. We may share and disclose information (including Personal Data) about our customers in the following limited circumstances:

Consulters and Service Providers:

We may share your information with third-party vendors, consultants, and other service providers whom we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytics companies, product feedback or help desk software providers, CRM service providers, email service providers and others. You can find an updated detailed list of these parties as well as links to their privacy notices in the section Information Regarding Third Parties involved in the Processing of Personal Data.

Business Transfers:

We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entering into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Disclosures for National Security or Law Enforcement:

We may also be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Security

We undertake every possible step to keep our service secure.

We use appropriate technical, organizational and administrative security measures, implement the latest encryption and security technologies to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or other device and browsers.

Retention Time

We generally retain your data for as long as you have an account with RpmDeb Services, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately one month afterward.

International Data Transfers

Personal Information you submit through our Services will be primarily processed by us in Germany and potentially in other countries, on our servers or on our hosted service providers’ cloud servers on our behalf. These countries may not have similar data protection laws to those in your country of residence. However, we will always protect your information in accordance with this Privacy Policy wherever it is processed.

Data Location

RpmDeb servers are located in the Amazon Web Services (AWS) cloud-based architecture in Germany and the United States, so your personal information will be hosted and processed by RpmDeb in Germany and the United States. Your personal information may also be processed in, transferred or disclosed to countries in which by RpmDeb in Germany. Your personal information may also be processed in, or transferred or disclosed to, countries in which RpmDeb’s subsidiaries and offices are located and in which our service providers are located or have servers.

RpmDeb may use third-party services in the following cases: to host and backend infrastructure, handle payments, analytics, interaction with external social networks and platforms, monitor infrastructure, manage contacts, and send messages as well as manage support and contact requests. Below you will find a list of third parties involved in the processing of your Personal Information (Personal Data). We recommend that you to also learn about their Privacy Policy as well as their participation in the Privacy Shield.

The Privacy Shield Program Overview

The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce, the European Commission, and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce. On July 12, 2016, the European Commission deemed the EU-U.S. Privacy Shield Framework adequate to enable data transfers under the EU law (see the adequacy determination). On January 12, 2017, the Swiss Government announced the approval of the Swiss-U.S. Privacy Shield Framework as a valid legal mechanism to comply with the Swiss requirements when transferring personal data from Switzerland to the United States.

Information Regarding Third Parties Involved in the Processing of Personal Data.

Your Personal Information (Personal Data) is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.):

Handling payments

Payment processing services process all payments on behalf of our company by credit card, bank transfer, or other means. RpmDeb does not collect, process or store any information regarding your bank account, credit card, or any other means of payment. RpmDeb gets only the information necessary to provide you with relevant Services, such as your current tariff plan, whether or not your transaction has been successful, etc.

AVANGATE Inc.: AVANGATE is a payment processing company.

Amazon Web Services (AWS) (Amazon Web Services, Inc.): Amazon Web Services is a hosting and cloud service provider.

Managing support and contact requests

This type of service allows us to manage support and contact requests received via email or by other means, such as the contact form. The types of Personal Data we process depend on the information provided by you in the messages.

ServiceDesk Plus Cloud by Zoho Group: ServiceDesk Plus Cloud is a support and contact request management service provided by Zoho Group.

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts, or any other contact information to communicate with our users. These services may also collect data concerning the date and time when the message was viewed by users, as well as when users interacted with it, such as by clicking on links included in the message.

MailChimp (The Rocket Science Group, LLC). MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Amazon Simple Email Service (Amazon SES) (Amazon Web Services, Inc.):

Amazon SES is a cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails.

“Do Not Track” Policy

RpmDeb Services does not support “Do Not Track” requests. Please, read the privacy policies of the third-party services to get informed if they honor the “Do Not Track” requests. You can also follow the instructions provided on the initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. The initiatives allow Users to select their tracking preferences for most of the advertising tools.

Age Policy

We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with Personal Information, please contact us at support@rpmdeb.com.

Linked Websites

Hyperlinks that link to other websites may be posted on the Websites. This is made for your convenience and for reference purposes only. We are not responsible for and this Privacy Policy does not apply to the privacy practices of any linked sites. Please, read the privacy notice of each linked website that you visit to get an understanding of how they collect, process, use, store, protect, and disclose the data about you.

Changes to the Privacy Policy

We’re constantly improving our websites and Services, so there may appear a need to change this Privacy Policy as well. We will alert you about substantial changes by, for example, placing a notice on our website or within our Services account, and/or by sending you an email (if you have registered your email details with us) when we are required to do so by an applicable law. You are responsible for regularly reviewing this Privacy Policy. If, after being informed of these changes, you do not cancel your subscription and continue to use RpmDeb Services beyond the advance-notice period, you will be considered as having expressly consented to the changes in the Privacy Policy. If you disagree with the terms of any updated privacy policy, you cannot continue using our Service and you will need to terminate your account at RpmDeb.

Contact Us

Personal Information (Personal Data) Controller Details:

Alexander Grigorev

Address: Im Uckerfeld 14, Bonn, 53127, Germany

If you have any questions or concerns regarding our privacy policy, please send a detailed message to support@rpmdeb.com or by post to the address listed above.

Last Updated: May 25, 2018

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